Frequently Asked Questions


How do I track my order?
You will receive an email with a tracking number once your order has been shipped. You can use this number to track your order on our website.
Can I change my shipping address?
Yes, you can change your shipping address before the order is shipped. Please contact our support team to update your address.
What is your return policy?
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
How do I return a product?
To return your product, you should mail your product to:
721 Lacy Oak Dr, Chesapeake VA, 23320, USA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.
How long will it take for me to get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Where do you find all these vintage antiques?
My husband and I search every week for good deals in our local area and whenever we travel as well. We have our eyes peeled for anything vintage that might like cozy in our home or yours. I inspect, clean, and restore all of our inventory to ensure the highest quality. Some of these items are truly unique and you won’t find anywhere else as they’re something I personally created!

Need more help?

Contact us at anaexplorando17@gmail.com for any other questions you may have related to policy, refunds, or returns.